Repeat NHS Prescription Service

Home > Repeat NHS Prescription Service

Repeat Prescription








    Repeat Prescription Service at Whitmore Pharmacy, Basildon

    Managing a repeat prescription should be straightforward. At Whitmore Pharmacy in Basildon, we make it easy by collecting your NHS repeat prescriptions directly from your GP surgery via the Electronic Prescription Service (EPS) so you never have to chase a paper prescription again.

    What is the Electronic Prescription Service (EPS)?

    EPS is an NHS system that allows your GP to send prescriptions electronically to your nominated pharmacy. You choose Whitmore Pharmacy as your nominated pharmacy, and your prescriptions come directly to us when they are authorised. No need to pick them up from the surgery first.

    How to Nominate Whitmore Pharmacy

    • Ask your GP surgery to nominate Whitmore Pharmacy as your preferred dispenser
    • Alternatively, ask our pharmacist to set up the nomination on your behalf — we can do this in-store
    • Once set up, your repeat prescriptions will come to us automatically

    Benefits of Nominating Us

    • No more collecting paper prescriptions from your GP surgery
    • Your prescription arrives directly — saving you time
    • We can let you know when your medication is ready for collection
    • We can manage your repeat medication schedule to reduce gaps in your treatment
    • We can deliver to your home if you are unable to collect

    Ordering Your Repeat Prescription

    You can request a repeat prescription in several ways:

    • Online through your GP’s NHS app or online services portal
    • By calling your GP surgery directly
    • By asking us to contact your GP on your behalf for established repeat items

    Prescription Delivery Service

    If you are housebound, elderly, or finding it difficult to visit the pharmacy, we may be able to arrange delivery of your medication. Please speak to our team to check availability in your area.

    Useful Links:

    Browse the trusted links below to find helpful information and the latest guidance on repeat prescriptions, ordering, and NHS health advice:

    F. A. Q

    Frequently Asked Questions

    Yes. EPS nomination can be changed at any time. If you need your medication from a different pharmacy on a particular occasion, we can arrange this or direct you on how to do so.

    Contact us or your GP surgery and we can usually sort it out quickly. EPS nominations can be redirected when needed.

    Yes. Your GP surgery and your pharmacy do not have to be in the same area. EPS works nationally across England.

    Reach Us

    Working Hours

    Copyright © 2026 Whitmorepharmacy. All rights reserved.
    Website Designed & Developed by Pharmawebexpert

    Reach Us

    Working Hours

    Copyright © 2026 Whitmorepharmacy. All rights reserved.
    Website Designed & Developed by Pharmawebexpert